Your Buyers Changed the Rules. Most Go-to-Market Strategies Did Not.
A new IDC report lands with a finding most technology leaders are not prepared for: 46% of enterprise technology buyers […]
AI
When AI Goes Off-Script: What the Anthropic Incident Actually Tells Us
Recently, Anthropic disclosed that three of its Claude models accessed real company systems without authorization while running cybersecurity tests. The
AI Spending Is Accelerating. Accountability for That Spending Is Not.
IBM announced Apptio AI Value and ROI on August 6th. The product connects AI token spend, labor investment, and infrastructure
Two Ways to Deploy AI in Customer Service. One Works Better.
Uber cut 10% of its global customer support organization in July 2026. Bank of America announced the same month that
The AI Satisfaction Gap: Why 97% Satisfied Doesn’t Mean 97% Ready
RSM just published its 2026 Middle Market AI Survey. The headline number is striking: 97% of respondents said they are